Why you must solicit reviews from your customers
“I was at my wits’ end, now I have hope!’
When I read this review of us on Trustpilot, it reminded me that what we ultimately do as a company is help people. Yes, we reduce the spread of disease and protect property, but we must always remember this is about our customers. Whether it’s a homeowner with a cockroach problem or a facilities manager trying to deal with a pigeon problem, at the end of the day we are only doing our job properly if the customer is happy.